Refund Policy in Barmer
Last Updated: March 15, 2024
Introduction
At Prem CCTV Barmer, we strive to ensure complete customer satisfaction. This refund policy outlines the terms and conditions for refunds and returns of our products and services.
Equipment Returns
Our equipment return policy includes:
- 7-day return period for unopened equipment
- Equipment must be in original packaging
- Proof of purchase required
- Shipping costs borne by customer
Service Cancellation
For service cancellations:
- Full refund if cancelled before work begins
- Partial refund based on work completed
- No refund after installation completion
- Maintenance contract cancellation with 30-day notice
Refund Process
The refund process includes:
- Submit refund request with proof of purchase
- Inspection of returned equipment
- Refund processed within 7-10 business days
- Refund in original payment method
Exceptions
Certain items and services are non-refundable:
- Custom-ordered equipment
- Opened or used products
- Installation services after completion
- Special order items
Contact Information
For refund-related queries, please contact us at:
Email: info@premcctvbarmer.shop
Phone: +91 96609 73085
Address: Barmer, Rajasthan, India